Privacy Policy
Effective Date: November 6, 2025.
SupplyNext ("SupplyNext," "we," "our," or "us") is committed to protecting the privacy, confidentiality, and security of personal and business-related information entrusted to us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when users access our website, systems, dashboards, tools, communications, and services (collectively, the "Services").
By accessing or using SupplyNext Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, you must discontinue use of the Services.
- information we collect
SupplyNext collects information strictly necessary to operate its service-based and subscription-based logistics, inventory, and operational platform. We intentionally limit data collection and do not engage in marketing data harvesting or third-party list acquisition.
information you provide directly
We may collect information voluntarily provided by users, clients, or authorized representatives, including:
full name and business name
email address and phone number
billing and invoicing details
account credentials and identifiers
inventory, shipment, and operational data
support communications and service requests
This information is collected through:
onboarding forms
account creation
service agreements
direct communication (email, phone, SMS)
You are responsible for ensuring that all information provided is accurate, current, and authorized.
information collected automatically
When you access SupplyNext systems or website, limited technical data may be collected, including:
IP address
browser and device type
operating system
access timestamps
pages accessed and system usage logs
This data is used solely for security, diagnostics, system integrity, and operational improvement, not for profiling or advertising.
SupplyNext does not collect sensitive personal data beyond what is operationally required.
- how user data is used
All collected information is processed on a need-to-know and purpose-limited basis. SupplyNext uses data strictly to deliver, manage, secure, and improve its Services.
Primary uses include:
service delivery and account administration
inventory tracking and logistics coordination
system access control and authentication
responding to support requests
compliance with legal and regulatory obligations
fraud prevention and operational risk management
SupplyNext expressly confirms:
no sale of personal or business data
no marketing or promotional use of data
no data monetization
no behavioral advertising or remarketing
We do not send promotional emails, promotional SMS, newsletters, or sales broadcasts to clients or prospects. All communications are transactional, operational, or support-related only.
Data processing decisions are made in the best operational and legal interests of SupplyNext, while maintaining reasonable data protection standards.
- sms opt-in and a2p messaging compliance
SupplyNext uses SMS communications only for operational, transactional, and service-critical purposes. We do not operate marketing, promotional, or bulk SMS campaigns.
sms opt-in framework
Users may opt in to receive SMS messages by:
submitting a form containing a phone number
explicitly consenting during onboarding
initiating SMS communication with SupplyNext
requesting service updates or support
Opt-in consent is:
explicit and voluntary
limited to SupplyNext communications
never shared with third parties
sms use cases include
account notifications
operational alerts
service confirmations
system verification
support responses
We do not send:
advertisements
promotions
discounts
affiliate offers
opt-out rights
Users may opt out at any time by replying:
STOP
Opt-out requests are honored immediately and permanently unless re-consent is provided.
- cookie and tracking practices
SupplyNext uses minimal and essential cookies strictly for functionality, security, and analytics.
cookie categories
essential cookies: required for authentication, session management, and system stability
analytics cookies: limited internal analytics to understand system performance and usage patterns
We do not use:
advertising cookies
tracking pixels
retargeting technologies
third-party ad platforms
Users may disable cookies via browser settings; however, doing so may affect system functionality.
- data security and handling practices
SupplyNext implements administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or disclosure.
Security measures include:
access controls and role-based permissions
encrypted data transmission where applicable
secure infrastructure providers
internal confidentiality obligations
audit logging and monitoring
Despite these safeguards:
no system is completely secure
SupplyNext does not guarantee absolute security
users acknowledge inherent technology risks
SupplyNext limits liability to the maximum extent permitted by law.
- data sharing and mobile information statement
SupplyNext does not sell, rent, license, or trade personal or mobile information.
mobile information sharing statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent will not be shared with any third parties.
Data may only be shared in the following circumstances:
with infrastructure or service providers under confidentiality obligations
when required by law or lawful request
during mergers, acquisitions, or asset transfers with protections in place
- user rights and access controls
Subject to applicable laws, users may request to:
access their personal information
correct inaccurate data
request deletion where legally permissible
withdraw consent for communications
Requests may be denied where:
retention is legally required
data is necessary for contractual obligations
deletion would impair system integrity or compliance
SupplyNext reserves the right to verify identity before fulfilling requests.
- data retention
SupplyNext retains data only as long as reasonably necessary for:
service delivery
compliance obligations
dispute resolution
internal audits
Retention periods vary based on data type and legal requirements.
- children's privacy
SupplyNext Services are intended for individuals 18 years of age or older. We do not knowingly collect data from minors.
- international data transfers
Data may be processed in jurisdictions where SupplyNext or its infrastructure providers operate. Appropriate safeguards are applied where required.
- policy updates
This Privacy Policy may be updated periodically. Continued use of Services constitutes acceptance of revised terms.
- contact information
For privacy-related inquiries:
Phone: (217) 993-8478
Email: support@supplynext.co
I have questions about Supply Next Multi-Channel Fulfillment
Fulfilling orders with Supply Next is super simple, but you probably have questions. Find some of the most common questions about Supply Next Multi-Channel Fulfillment (MCF) below. Still got questions? We’re there to assist.
See all FAQs
Supply Next Multi-Channel Fulfillment (MCF) is available to businesses operating in United States.
Yes, our WooCommerce plugin andapp were developed in partnership with Supply Next, ensuring they meet Supply Next’s standards for security, functionality, and reliability.
Yes. One of Supply Next’s business services, Multi-Channel Fulfillment (MCF), is a third-party logistics provider offering dependable and cost-efficient fulfillment solutions. MCF allows businesses to leverage Supply Next’s fulfillment network and operational expertise to grow their reach outside of Supply Next.com.
When using a 3PL, you send your inventory to their fulfillment centers. The 3PL stores, picks, packs, and ships orders to your customers as they are received, managing the entire order fulfillment process.
Yes. 3PLs are scalable and can support businesses of all sizes. Small businesses benefit by gaining access to professional logistics networks, faster shipping, and reduced overhead, allowing them to compete with larger companies.
Standard delivery speed 3 business days.
Expedited delivery speed 2 business days.
MCF orders are shipped in unbranded packaging at no additional cost. All packaging materials, including boxes, tape, and polybags, are free of Supply Next branding.
Unbranded packaging is the default for MCF orders, except in cases where it could cause longer shipping or delivery times. To ensure your orders are always shipped in unbranded packaging, select “Only ship with
blank boxes” under the “Add items” section of the quick order form. Please note that this feature is not available for items exceeding 56 inches on the longest side or weighing more than 49.9 lb.
MCF Fast Badges for Google help increase website traffic by highlighting your fast delivery speeds. These badges can be displayed directly on your Google Shopping ads and search results, improving click-through rates
and directing shoppers to your site.
Google product listings allow shoppers to discover your products across various Google properties, including Google Shopping ads, the Shopping tab, Image Search, and YouTube. These listings feature the product image,
title, price, retailer name, and other relevant details, helping customers make informed purchase decisions.
No, the Supply Next Multi-Channel Fulfillment app does not require you to add any custom code to your website. The app is a native app that works seamlessly..
Yes. The Supply Next Multi-Channel Fulfillment app is designed to work with the nativeEcommerce setup.
Not yet, but this is in our product roadmap.
Yes, the plugin is designed for any business, not just Supply Next sellers. It allows you to leverage Supply Next's fulfillment network for your WooCommerce orders, even if you don't sell on Supply Next.com.
Yes. Once an order is fulfilled through Supply Next MCF, tracking information is automatically updated in WooCommerce. This allows your customers to track shipments in real time.
Yes. The plugin integrates seamlessly with your WooCommerce store, automatically sending eligible orders to Supply Next MCF for fulfillment. This reduces manual work and helps ensure faster delivery to your customers.
How do I get started with Supply Next Multi-Channel Fulfillment?
Scale faster with the world's most robust filfillment network.
Scale your business
Supply Next works alongside growing online retailers to simplify sourcing, inventory coordination, and fulfillment execution through one integrated operational system.Building a brand that’s ready to scale? Supply Next provides the infrastructure to support your growth.
Building something important? We'd love to help!
©2026 Supply Next LLC. All rights reserved.
Supply Next is a service-plus-subscription platform designed to support eCommerce sellers with inventory, prep, sourcing, and fulfillment operations under one system. The platform combines physical services (prep center, storage, sourcing) with a subscription-based digital tool that allows clients to manage their operations in real time.
