Shipping Policy

1. Overview

2. Shipping Methods and Costs

• Standard Shipping: Orders typically arrive within [3-7] business days. Shipping costs are calculated based on the destination and weight of the order and are displayed at checkout.
• Expedited Shipping: Available for faster delivery within [1-3] business days. Additional fees apply and will be calculated at checkout.

3. Processing Time

• Orders are usually processed within [1-2] business days. Processing times may be longer during peak seasons or promotional periods.
• You will receive an email confirmation with tracking information once your order has been shipped.

4. Delivery Locations

• We ship to addresses within the continental United States, including Alaska and Hawaii. We do not offer shipping to U.S. territories or international locations.
• Shipping to P.O. Boxes is not available for some shipping methods.

5. Tracking Your Order

• After your order has shipped, you will receive an email with tracking details and a link to monitor your shipment’s progress.
• You can also track your order by logging into your account on our website.

6. Shipping Delays

• While we strive to meet delivery estimates, delays may occur due to factors such as weather, high order volumes, or carrier issues.
• If there is a significant delay, we will notify you via email with an updated delivery estimate.

7. Missing or Damaged Orders

• If your order is missing or arrives damaged, please contact our Customer Service team at +1 (217) 290-0821 within 7-8 working days of receipt.
• We will work to resolve the issue, which may include sending a replacement or issuing a refund.

8. Returns and Exchanges

• For information on returns and exchanges, please refer to our [Returns Policy](insert link to returns policy) page.

9. Contact Us

• If you have any questions about our shipping policy or need assistance with your order, please contact us at info@supplynext.co.